Payment Policy

At Sorasopic, we strive to provide a secure, transparent, and convenient payment experience. This Payment Policy outlines our accepted payment methods, security measures, and refund procedures.

1. Accepted Payment Methods

We accept a variety of payment options to ensure convenience and flexibility:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • Digital Wallets: PayPal, Apple Pay, and Google Pay for fast and secure transactions.
  • Gift Cards: Sorasopic Gift Cards can be redeemed for purchases on our website.

All payments must be made in U.S. Dollars (USD).

2. Secure Payment Processing

Your financial security is our top priority. To ensure a safe payment process, we use:

  • SSL Encryption: All payment transactions and sensitive data submitted through our website are encrypted for protection.
  • Trusted Payment Gateways: Payments are processed securely through reputable third-party providers. No full credit card details are stored on our servers.

3. Billing and Authorization

  • Authorization Holds: When you place an order, a temporary hold may be placed on your payment method to verify available funds. This hold is released once the transaction is finalized.
  • Billing Timeline: Your payment method will be charged when your order is processed and ready for shipment.

4. Refunds and Returns

  • Refunds: Refunds for eligible returns will be processed to the original payment method. Depending on your bank or payment provider, it may take 5–10 business days for the refunded amount to appear in your account.
  • Gift Card Payments: Refunds for purchases made with Sorasopic Gift Cards will be issued as store credit.

5. Payment Issues

If a payment is declined or fails, you will be notified via email. Common reasons for payment issues include:

  • Insufficient funds.
  • Incorrect payment details.
  • Authorization declined by your bank or card issuer.

To resolve the issue, verify your payment details or contact your financial institution. Alternatively, reach out to our customer support team for assistance.

6. Taxes and Fees

  • Sales Tax: Applicable sales taxes are calculated during checkout based on your shipping address.
  • International Orders: Customers are responsible for any customs duties, taxes, or additional fees imposed by their local authorities.

7. Payment Confirmation

Once your payment is successfully processed, you will receive a confirmation email with your order details and receipt. If you do not receive this email within 24 hours, please contact us at info@sorasopic.com.

8. Fraud Prevention

We take proactive measures to detect and prevent fraudulent transactions. If your order is flagged for verification, we may contact you for additional information to confirm the legitimacy of your purchase.

For any questions or concerns regarding our Shipping or Payment Policies, feel free to reach out to our support team: