Sales Policy for Sorasopic

Effective Date: January 6, 2025

Welcome to Sorasopic, your premium destination for gourmet foods! We strive to provide you with the finest culinary products and an exceptional shopping experience. This Sales Policy outlines the terms and conditions under which you purchase products from our website. By placing an order with us, you agree to comply with this policy.

1. Product Availability and Pricing

Sorasopic makes every effort to provide accurate and up-to-date information regarding the availability and pricing of our products. However, due to the high demand and specialty nature of our products, items may occasionally be out of stock or unavailable for purchase. In such cases, you will be notified promptly via email, and we will offer alternative solutions, including choosing a similar product or issuing a refund.

All prices are listed in US Dollars and are subject to change without prior notice. Price adjustments may occur due to sales, promotions, or errors in listing. Once your order is confirmed and payment is processed, the price at the time of purchase will be honored.

2. Ordering Process

When you place an order through our website, you are offering to purchase the selected items under the terms set forth in this policy. After receiving your order, we will send you an order confirmation email, acknowledging receipt of your order. This email does not constitute an acceptance of your order, as we reserve the right to decline any order for reasons such as product availability, billing issues, or pricing errors.

Once we have processed and confirmed your order, we will notify you that your order has been shipped, at which point the contract between us will be complete.

3. Payment Methods

We accept a variety of secure payment methods, including:

  • Major Credit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Other online payment platforms as indicated during checkout

Payment is due at the time of purchase. All transactions are processed securely via encrypted payment gateways to protect your personal and financial information.

4. Shipping and Delivery

We offer shipping within the United States and certain international destinations. All orders are processed within 1-2 business days, and you will receive tracking information once your order has shipped.

Shipping charges are calculated at checkout based on the size, weight, and delivery location of your order. Delivery times vary depending on your location, but we aim to deliver your gourmet products as quickly as possible.

Please note that delivery times may be affected by factors such as holidays, weather, or shipping carrier delays. For international shipping, additional customs charges, taxes, or import duties may apply. For more details, please contact us directly at info@sorasopic.com.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 7 days of receiving your items. Returns or exchanges are accepted under the following conditions:

  • Products must be in their original, unopened packaging.
  • Perishable or consumable items cannot be returned or exchanged unless damaged or defective.

Return Shipping Costs:
Customers are responsible for the return shipping costs unless the item is defective or was sent in error. We recommend using a trackable shipping service to return items, as we cannot guarantee receipt of returned goods.

Once your return is processed and accepted, we will issue a refund to the original payment method. Please allow 7-10 business days for the refund to appear in your account after approval.

For further details, refer to our Refund and Return Policy.

6. Customer Support

At Sorasopic, we are dedicated to providing exceptional customer service. If you have any questions, concerns, or need assistance, please reach out to us:

  • Email: info@sorasopic.com
  • Phone: (804) 741-8720 Our customer support team is available Monday through Friday during regular business hours, and we aim to respond to all inquiries within 24-48 hours.

7. Privacy and Data Security

Your privacy is important to us. We protect your personal and payment information with industry-standard encryption and security measures. We will not share your data with third parties, except where necessary to fulfill your order (e.g., with delivery carriers or payment processors). For more details on how we handle your data, please refer to our Privacy Policy.

8. Modifications to the Sales Policy

Sorasopic reserves the right to update, modify, or change our Sales Policy at any time. Any changes will be posted on this page, with an updated “Effective Date” listed at the top. By continuing to shop with us, you accept any changes to the policy.

9. Legal Compliance

By purchasing from Sorasopic, you agree to comply with all applicable laws, regulations, and restrictions governing the purchase and use of our products. Any disputes arising from this agreement will be governed by the laws of the State of Virginia.

Contact Us

For inquiries or assistance with your order, please feel free to reach out to our team:

Thank you for choosing Sorasopic, where premium food meets excellence.

By shopping with Sorasopic, you confirm your understanding and agreement to the above sales terms.